Cougar Social

Terms of Service

Last Updated: February 2026

1. Eligibility

By accessing Cougar Social, you represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction). Access by minors is strictly prohibited.

2. No Real Money Gambling

This platform is strictly for entertainment purposes. You understand that:

• No real money gambling is offered.
• "Cougar Coins" are virtual items with no real-world monetary value.
• Virtual currency cannot be exchanged, traded, or redeemed for cash or prizes.

3. Virtual Goods

Cougar Tech Ltd grants you a personal, non-exclusive, non-transferable, revocable license to use virtual items. All virtual items remain the property of Cougar Tech Ltd.

4. Prohibited Conduct

Users agreed not to engage in cheating, botting, or exploiting the system. We reserve the right to ban any account suspected of fraudulent activity.

Privacy Policy

We respect your data privacy under UK GDPR laws.

1. Data Collection

We collect minimal data required to provide our services, including your email address (for account recovery), username, and gameplay history.

2. How We Use Data

Your data is used to:

• Process your virtual item orders.
• Improve game performance and fix bugs.
• Prevent fraud and ensure fair play.

3. Data Security

We do not sell your personal data to third parties. All payment information is processed securely by our payment providers (Stripe/PayPal) and is never stored on our servers.

Refund Policy

1. All Sales Final

Due to the nature of digital goods, all purchases of virtual currency (Cougar Coins) are final and non-refundable once the items have been delivered to your account.

2. Exceptions

Refunds may be considered solely at our discretion in the event of:

• Technical failure where items were not delivered.
• Proven unauthorized use of your payment method (subject to investigation).

3. Account Bans

If your account is banned for violating our Terms of Service (e.g., cheating), you forfeit any remaining virtual currency balance, and no refunds will be issued.

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